| Money Saved |
- Airline: Percentage off, zone fairs, waivers,
matching fares, student/group rates, conference rates, consolidators
- Hotel: Percentage off, net rates, upgrades,
late-check in/out, free breakfast, parking, univ exchange
- Car rental: lowered daily/weekly rates, waived LDW,
free insurance, eliminated city surcharges
- Travel agencies: reduced or waived service fees for
ticketing, refunds, coupons, voids, re-issues, etc.
- Tickets: net airline rates for groups, sister/split
cities, consolidators, free ticket/document delivery
|
| Revenue Generated |
- Airline, hotel & car rental: Back-end soft/hard
dollar overrides, incentive programs (free days, nights, flights)
- Travel agency: monthly revenue based on
percentage of commission
- "Out of the Box": student travel/union
rent, self operating, CRS segment fees, charge-card basis points, etc.
|
| Passenger Service |
- Emergency airport protection: toll free worldwide
- Hotel overbooking protection: no-walk guarantees
- Reservations technology: web-based vs. PC-based
- Motivation: ongoing through the use of limited travel
agency competition and the monitoring of consolidated travel data
|
| Data Management |
- Destinations: not segments or connections
- Savings: not comparisons to a price no one pays
- Benchmarking: by city, passenger, airline, Internet
and agency
- Control: grant, general ledger and/or travel
authorization numbers can be included
|
| Client List |
|
| Expedited Processing
|
- Form of Payment: direct billing, expedited check
request, corporate charge cards, ghost cards, personal check or charge card, cash advances
- Processing: travel authorization and purchasing
system, numbers to be captured (dept, ta/po, cost center, contract/grant, ticket, charge
card, etc.)
|