Issue #1 September 16 - It's time to start using your ctm web site Issue #2 September 25 - Moving Your Travel Program Forward Issue #3 October 2 - Tips for Travelers: A Dozen Ways to Find the Cheapest Fare Issue #4 October 9 - Negotiating for the Best Travel Terms Issue #5 October 16 - Travel Management: It's One Step at a Time Issue #6 October 23 - First Steps after ARC Approval Issue #7 October 31 - Three Surprise Announcements From Southwest Airlines Archived Copies